Program Description
This program will help you develop skills and understand the key concepts in restaurant operations. It will cover procedural knowledge needed for real-life scenarios and the right competencies to support execution excellence in restaurant operations.
About QSR Brands
A franchisee of over 830 KFC restaurants in Malaysia, Singapore, Brunei, and Cambodia, QSR is also the operator of Pizza Hut in Malaysia and Singapore, with more than 400 restaurants and delivery concepts in Malaysia and 75 restaurants and delivery concepts in Singapore. In addition to its restaurant operations, it is extensively involved in breeder and contract broiler farming, hatchery, poultry production, and processing as well as a host of ancillary businesses including baking, commissary, and sauce production. This makes QSR the first and only fully-integrated food operator in Malaysia.
Duration of Study
3 Years
Course Mode
Full-time
Course Location
Subang Jaya
Intakes
Career Prospect
Subjects Offered
Year 1
- Introduction to the Hospitality and Tourism Industry
- General Language Training
- Financial Accounting
- Food Production
- Principles of Management
- Food Nutrition, Hygiene, and Sanitation
- Bahasa Melayu Komunikasi 1 (International students)
- Malaysia Studies 2 (Local students)
- Purchasing, Cost, and Control
- Food and Beverage Service Skills
- Restaurant Operation and Services
- Introductory French
- Industrial Revolution 4.0 in Malaysia
- Academic English
Year 2
- Principles of Marketing
- Growth Mindset / Bahasa Kebangsaan A*
- Service Quality Management
- Hospitality, Tourism, and Food Law
- Co-curriculum Management
- Entrepreneurship
- Restaurant Operations
- Restaurant Customer Service
- Food Handling and Storage
Year 3
- Kitchen Operation
- Restaurant Leadership and Teamwork Skills
Entry Requirement
ACADEMIC REQUIREMENTS
- SPM / O-Level or equivalent with 3 credits
- UEC with 3 credits
- Certificate or equivalent
- MQA-APEL T4